At The Exchange TRX, we want every one of your visits to be a safe and comfortable one. As Kuala Lumpur’s new social heart, we want to make you feel looked after. We provide a range of services designed to make your experience here convenient and enjoyable.
Concierge
Located on GF, Central Exchange
Lost & Found
Our Lost & Found is located at Concierge (located at GF, Central Exchange) should you wish to enquire about any lost item.
Disclaimer: Any unclaimed items will be disposed of after 30 days.
Centre Trading Hours
10am – 10pm Daily
Dining Terrace (Level 2)
10am – 1am Daily
TRX City Park
7am – 11pm Daily
Please note that Play City is temporarily operating from 7am to 7pm until further notice.
E: Guest.Experience@TheExchangeTRX.com.my
T: +603 8682 9888
Family Services
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Nursing RoomsOur Nursing Rooms can be found on every level and provide a safe and comfortable space to attend to baby's needs.
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Stroller RentalStrollers can be rented from Concierge either from the desk or from The Exchange TRX app. Stroller hire is available for RM5 for 3 hours and complimentary for Insider and Inspirer members.
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Family WashroomsFor the convenience of families with young children, Family Washrooms can be found on every floor and are equipped with an adult sized toilet and sink as well as a child-sized toilet and sink.
Keep The Kids Entertained at TRX City Park
Our Top Picks
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Play CityInspired by traditional local architecture, Play City boasts a unique play structure of three distinct sections, with exciting challenges for toddlers and teens alike.
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Water PlayInteractive and sensory, our Water Play offers a perfect blend of education and entertainment, making it a hit with kids of all ages.
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Play CaveThe Play Cave is a one-of-a-kind play space filled with nooks and crannies, giving your kids endless opportunities to climb and explore.
Other Services
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SurauOur Prayer Rooms are located on Concourse level (accessible via the corridor between Typo and Uniqlo) and on Park level (accessible at Serenity Garden via the bridge from Inspiration Garden).
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Wheelchair RentalWheelchairs can be booked via our app and are complimentary.
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WIFIStay connected! For the convenience of all our visitors, free Wi-Fi is available throughout the centre.
Lendlease Plus MY Loyalty Programme
Download The Exchange TRX app and unlock exclusive rewards. Sign up to be a Lendlease Plus MY member today!
It's your gateway to discover retail reimagined at The Exchange TRX.
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